Not the spring but the cable on one side broke and the second cable was frayed as well so both needed to be replaced.
Replacing garage door cables is a much more straightforward task than other repairs people can require, so this was no major issue. After arriving at the customer’s home we proceeded to remove the damaged garage door cables while securing the door itself so as not to put too much strain on other parts. Installed two new garage door cables, adjusting their length so it was adequate for the system.
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* $29 service call - deducted from the service
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